Friday, August 22nd, 2008
Peterbilt Motors Company received the top ranking among conventional trucks and Associates Medium Duty Truck Customer Satisfaction Study. Hino Truck ranked highest in the cab ove engine segment and GMC ranked best for dealer service satisfaction. According to the California based marketing firm, Peterbilt’s performance is based on its model, which accounts of its medium duty truck sales. Peterbilt continues to demonstrate its strength in the medium duty markets by providing products of the highest quality. We are proud that customers recognize our commitment to developing and manufacturing product solutions that exceed their expectations for performance, reliability and durability. Peterbilt received the highest scores in two of the four factors that comprise overall conventional product satisfaction, performance and cost of ownership and was significantly higher than the industry average in quality as well. In the five areas that make up the performance factor, Peterbilt scored significantly higher than the industry in all of them, and led in three - interior, exterior and engine.
Peterbilt also made a medium duty production line. Medium duty truck product satisfaction is based on six key factors of ownership: vehicle quality; vehicle engine; vehicle transmission; ride, handling, and braking; vehicle cab interior; and exterior design and styling. Peterbilt’s medium duty trucks, aimed at municipal markets of buses, trash and construction vehicles with much higher stop and go action that would generate more electric power. Peterbilt now offers one of the industry’s most comprehensive and versatile Classic Medium duty Truck lineups to meet the full range of customer applications and requirements.Never before in the history of the company has Peterbilt been better positioned to help medium duty customers increase efficiencies and reduce operating expenses related to their truck fleets. Peterbilt is developing a heavy duty hybrid hydraulic launch-assist system for vocational and stop-and-go applications. Peterbilt Motors Company, a division of PACCAR Inc. manufactures premium quality trucks for a wide range of markets, including over the road, construction, municipal and medium duty.It combines with innovative design and superior quality features ina custom engineered truck that stands as the “Class” of the industry.
Kenworth, Sterling, Chevrolet, GMC Truck, Ford, and Freightliner also perform above industry average in overall satisfaction in the conventional medium duty truck segment. Hino ranks highest in overall customer satisfaction in the cab over engine market segment. UD Trucks/Nissan Diesel and Mitsubishi Fuso also finished above industry average in the cab over engine market segment.GMC Truck dealers scored higher than other truck dealers in dealer attitude, service initiation, and service advisor/write-up person, noted the release. Chevrolet, which scored highest in service delivery process, service quality, and price of service, ranked second behind GMC Truck. Ford also scored above industry average.
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Friday, August 22nd, 2008
Mack trucks are the largest producers of Classic heavy duty trucks and major product components. Mack became a wholly owned subsidiary of Volvo, a publicly held company headquartered . In addition to its widely recognized line of heavy duty trucks, Mack produces a line of medium duty diesel trucks throughout North America. Mack trucks were sold and serviced in more than many countries worldwide.It was by hauling heavy artillery pieces through the mud of World War I battlefields that Mack trucks first earned their famous nickname. Mack began putting the bulldog emblem on the front of all trucks and to raise company morale, Mack produced bulldog pins, carpets, flags, T-shirts, and other items. The square shouldered grimly determined bulldog was an appropriate symbol. The company added improved cooling systems, four speed transmissions, dual reduction drive, and the Mack Rubber Shock Insulator to models.
Mack were having five brothers, 14-year old Jack Mack ran away from his Pennsylvania home to join the Teamsters and work as a mechanic. Then Jack with his brother Augustus, purchased a small carriage and wagon building firm in Brooklyn, New York. The firm was ruined by the financial panics , and the two brothers were forced to enter the business of maintaining and repairing engines, rather than manufacturing them.During this time they began to experiment with new types of self propelled vehicles. Mack, a quality conscious, pioneering Classic truck manufacturer, had a history of cash flow problems and near collapses. The Mack Trucks had exacting standards, and both an electric car and a steam powered wagon were dumped into the East River for having too many mechanical flaws. In addition to manufacturing buses, the young company pioneered the design of custom built, heavy duty trucks. This ran against the prevailing wisdom on such matters. Automakers at that time considered trucks a poor relation to the automobile, and manufactured them from surplus or obsolete auto parts. They made trucks in order to keep their shops busy during periods of slow business. With improved roads and an increased demand for point to point delivery, the truck industry prospered . At the end Mack launched a line of high-speed, six-cylinder trucks. These models marked the beginning of the transition from slow, four cylinder trucks to high speed transports.
As the economy has improved, the demand for heavy trucks has been rising. Volvo Trucks estimates that the overall trucking industry in North America will grow.Some of the increased production is a result of Volvo’s decision to begin manufacturing engines for Volvo Trucks North America in Hagerstown, two new assembly lines were added which will eventually replace the current engine lines. Chevy Trucks are a major part of Mack’s core business. The Volvo Group is one of the world’s leading manufacturers of trucks,buses and construction equipment, drive systems for marine and industrial applications, aerospace components and services. The Group also provides complete solutions for financing and service. The Volvo Group has production facilities in many countries and sells their products in more than markets. The Volvo Group is a publicly held company headquartered in Goteborg, Sweden.
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